In a previous life helping IT companies prepare business continuity plans, Katy Tynan picked up the phone one day and could hear fire alarms blaring in the background. “They hadn’t made it a budget priority,”said Tynan, now a principal analyst, employee experience with Forrester, in an interview with CIO Dive. “They were calling me because their building was on fire, and filling up with smoke, and they wanted me to tell them what to do.” Whether it’s fires, pandemics or a recession, leaders must keep the business running seamlessly. Advanced preparation extends to leadership decisions too. In the event of sudden tech leadership departures, organizations need to have a plan in place to continue to execute on short- and long-term tech goals.
Link: Next in line: Preparing for an IT executive departure